Back to HomeLegal & Privacy

Privacy Policy

At Mind Realigned, we believe that emotional well-being requires a foundation of unwavering trust, psychological safety, and respect. This Privacy Policy details how we collect, use, store, and safeguard your personal and sensitive clinical information.

Effective: January 1, 2025•Last Updated: October 28, 2026

Psychotherapeutic Confidentiality Commitment

As a medical doctor and psychotherapist, Dr. Ashika Mehta adheres to strict clinical and ethical confidentiality standards. What you disclose in consultations, therapy sessions, or intake assessments is held in the strictest medical confidence and will never be sold, rented, or exploited for marketing.

1. Information We Collect

We collect information necessary to provide safe, effective therapeutic guidance, mindset coaching, workshops, and educational resources. This data falls into the following categories:

A. Personal Identification Data

When you fill out inquiry forms on our website, subscribe to our newsletter, book a consultation, or register for a corporate workshop, we collect your name, email address, phone number, location, and billing address.

B. Clinical & Sensitive Personal Information

During therapy sessions, intake forms, or direct psychotherapeutic consultations, you may voluntarily share clinical history, mental health symptoms, emotional challenges, family dynamics, and wellness objectives. This information is classified as sensitive personal data and is handled under strict medical confidentiality protocols.

C. Usage & Technical Telemetry

When browsing our website, we automatically collect basic non-identifying telemetry including your browser type, device category, operating system, pages viewed, time spent on pages, and referral URLs to ensure website stability and optimize reader experience.

D. Billing & Transaction Information

All digital payments are processed through secure, certified third-party payment gateways compliant with PCI-DSS standards. We do not store or retain full credit card numbers, debit card numbers, or bank passwords on our servers.

2. How We Use Your Information

We use the information we collect strictly for legitimate clinical, administrative, and educational purposes, including:

  • Delivering individual psychotherapy, mindset coaching, and corporate emotional well-being workshops.
  • Facilitating session scheduling, intake reviews, appointment reminders, and follow-up communications.
  • Responding to questions submitted through contact forms, emails, or speaking engagement inquiries.
  • Sending educational newsletters, essays, and publication announcements (only when you have explicitly opted in; you may unsubscribe at any time).
  • Maintaining accurate administrative and accounting records required by tax and professional regulations.
  • Monitoring website performance, security, and protecting against fraudulent or unauthorized activities.

3. Confidentiality & Ethical Standards

Therapy thrives on safety. What is discussed between you and Dr. Ashika Mehta within the therapy room or digital consultation remains strictly confidential.

Exceptions to Confidentiality: In accordance with medical ethics and Indian law, confidentiality is legally broken only under exceptional circumstances:

Imminent Harm: If there is a clear, imminent danger of serious physical harm or suicide to yourself or another person.
Child or Vulnerable Adult Abuse: Mandatory legal reporting requirements involving suspected abuse or neglect of minors, elderly persons, or vulnerable dependents.
Legal Mandate: In response to a formal court order or statutory legal requirement issued by a competent court of law.

In any such rare event, only the minimum information required by law is disclosed, and where legally permissible, we will make every effort to notify you beforehand.

4. Sharing & Disclosure of Information

We maintain a strict policy: we never sell, rent, or trade your personal information with third-party marketers or advertisers.

We share minimal necessary data only with:

  • Trusted Service Providers: Secure infrastructure partners who assist in email delivery, encrypted cloud backups, website hosting, and payment gateways. All providers are bound by strict confidentiality and data protection agreements.
  • Legal & Regulatory Authorities: When required by statutory law, court subpoenas, or legal processes to protect rights, property, or public safety.

5. Data Security & Storage Safeguards

We employ comprehensive physical, technical, and administrative security measures to protect your personal and clinical records:

  • SSL/TLS Encryption: All data transmitted between your device and our website is secured with end-to-end HTTPS encryption.
  • Access Control: Therapeutic records and notes are kept in encrypted, password-protected systems accessible solely by Dr. Ashika Mehta.
  • Secure Telehealth: Virtual therapy sessions are conducted via encrypted, HIPAA/GDPR-compliant telehealth platforms.

6. Data Retention

We retain personal and clinical information only for as long as necessary to fulfill the purposes for which it was collected, provide ongoing clinical care, resolve potential disputes, and comply with medical record-keeping laws and statutory tax obligations.

When records are no longer required, they are permanently destroyed using secure digital wiping and shredding protocols.

7. Cookies & Tracking Technologies

Our site uses essential and performance cookies. Essential cookies ensure the site functions properly (such as navigation and form security). Performance cookies help us understand aggregate visitor metrics without tracking personal identities across third-party websites.

You can manage or disable cookies at any time through your browser settings. Note that disabling cookies may affect certain interactive features of our website.

8. Your Privacy Rights & Choices

Depending on your jurisdiction, you possess the following rights regarding your personal information:

  • Access & Inspection: You may request a summary of the personal information we hold about you.
  • Rectification: You may ask us to correct incomplete or inaccurate data.
  • Deletion: You may request the erasure of your personal data, subject to statutory medical and tax retention rules.
  • Unsubscribe: You can opt out of newsletters or email communications anytime using the link at the bottom of our emails.

9. Third-Party Links & Media

Our website links to external platforms, media publications (such as The Times of India, Isprava Insider), and social channels (Instagram, YouTube, Substack). We are not responsible for the privacy practices, content, or policies of external websites. We encourage you to review their privacy policies when visiting them.

10. Children’s & Minors’ Privacy

Our website and independent coaching offerings are intended for individuals 18 years of age and older. For adolescents or minors participating in therapy, verified parental or legal guardian consent and active involvement is required. We do not knowingly collect personal information directly from minors without verifiable guardian approval.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect modifications in our clinical services, technological changes, or evolving legal frameworks. When revisions occur, the “Last Updated” date at the top of this page will be updated accordingly. Continued use of our website or services constitutes acknowledgement of the updated terms.

12. Contact Us & Grievance Redressal

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us directly:

Practice: Ashika Mehta • Mind Realigned

Lead Practitioner: Dr. Ashika Mehta (MBBS, Psychotherapist & Mindset Coach)

Location: Mumbai, Maharashtra, India

Inquiries: [email protected]